Enterprise IT groups are at odds with each other—especially at large corporations. IT professionals have few choices available to them in driving their organizations towards solutions that scale and solve for the needs of every IT silo. This leads to the deployment of point solutions managed separately by each group, further driving the silo-fication of IT. Part of the problem is that niche monitoring solutions provide views that are either too acute to be relevant to the larger organization, or too obtuse to be useful in solving niche issues. Each IT domain, be it application, network or infrastructure, tends to be monitored, analyzed and sometimes even remediated via its own runbook. However, these processes are happening per domain and not holistically across the business. Additionally, the increasing TCO pressures, evolving best practices and the dynamic nature of modern IT environments have intensified this fragmentation.

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