Back in the 1990s I became concerned that it took way too long for someone to provision a new laptop. What brought this to my attention was when Intel was recommending users get laptops every two years, arguing that the impact on productivity easily justified the cost. I observed that the people doing the briefing had products that were 3-5 years old and asked, “if replacing a laptop every two years could be justified based on productivity gains, why don’t you do it?”
Delving deeper into this question, I found that a lot of Intel employees refused new laptops because it could take several days – sometimes up to a week! – to get a new laptop provisioned and working correctly again. Apple was kind of the gold standard, because migrations were far quicker and less annoying.
To read this article in full, please click here