The pundits will have you believe email is being supplanted by texting, social media, chat apps like Slack, and direct communications software such as Skype and Google Hangouts Meet.
Don’t believe them.
Email is still big, the mainstay of workplace communications as well as a popular way for people to keep in touch with friends and families. And for many people, email means Outlook. Although Microsoft has recently announced the availability of Office 2019 to commercial users, many businesses will stick with Office 2016 (and thus Outlook 2016) for some time to come — especially because the company is now saying that Office 2016 users can connect to Microsoft’s online services until 2023.
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