Contemplating the concept of digital transformation has become an agonizing feat for CIOs, many of whom view it as a catchphrase that has become confusing at best and meaningless at worst.
Much of the blame lies with vendors who have abused the term when marketing solutions designed to satisfy every IT leader’s requirements. Savvy CIOs will tell you: Digital transformation doesn’t come in a box — or a cloud.
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“It’s like most tech trends that get hyped up and overused,” says Genpact CEO Tiger Tyagarajan, who advises enterprises on digital strategy. “It’s become more mainstream.”
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