This small IT service provider has two new customers about a hundred miles apart — and a serious barrier to serving one of them, reports a pilot fish working there.

"One of the customers had a cartridge tape unit attached to their existing system, but we couldn't read those cartridges," fish says. "The other customer had a system with both a cartridge tape drive and an open-reel drive that handled tapes our system could read."

Fish knows it should be possible to use the second customer's data center as a conversion facility to move data between cartridges and reels for the first customer — at least in theory.

Second customer is willing to give that arrangement a try. First customer creates a cartridge tape for a trial data-conversion test, and fish picks it up and drives to the second customer's data center.

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