The operational complexities of most IT environments has prompted CxOs and IT leaders to reevaluate their approaches to PC lifecycle management. Due to a convergence of wireless mobility and high-performance notebooks, resources are stretched thin as IT teams strive to manage an enormous range of hardware while also providing end user support.
Moreover, the growing trend toward digital transformation is fundamentally changing the ways technology is delivered and consumed. Today, IT must quickly deliver and configure devices for end users wherever they work, with zero downtime. Centralization, efficient customization, and automation are the critical differentiators that IT leaders are looking for as they increasingly outsource their PC lifecycle management tasks to third-party providers.
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