The secondary server in this computer room is having problems with its disk drives, reports a pilot fish on the scene.
Fortunately, there's a simple short-term fix. "When the drives were reseated, then they would be OK," fish says. "They would last awhile and then fail again.
"It was always an emergency that took a tech several hours to diagnose, decide and reseat, then be declared a hero."
Early on, fish points out that reseating isn't really fixing the problem. If the drives are actually going bad, they need to be replaced.
But his recommendation falls on deaf ears. And over a period of two years, the number of failing drives climbs to almost a dozen.
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